Legal

Terms & Conditions

These terms govern your use of the Country Club Cleaners website and services. By using our website or services, you agree to be bound by them.

Introduction

Welcome to Country Club Cleaners. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms.

Services

Country Club Cleaners is a family-owned, locally operated cleaner serving the East Bay since 1985. We provide dry cleaning, wash & fold, hand pressing, stain removal, specialty fabric care, and free home pickup with next-day delivery on eligible routes. Service details, pricing, route days, and availability are subject to change without notice.

How we use your information

Country Club Cleaners may use the information we collect in the following ways:

• To personalize your experience
• To improve our website
• To process transactions and schedule pickups and deliveries
• To send periodic emails and service updates

For details on how we collect, store, and protect your information, please see our Privacy Policy.

Account Registration

To use certain features of our website, you may be required to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

Orders and Payments

All orders placed through our website, by pickup, or in-store are subject to acceptance by Country Club Cleaners. We reserve the right to refuse or cancel any order for any reason. Payment is due at the time of service unless other arrangements have been made. Posted prices are for standard wool, cotton, and polyester garments with no pleats, ruffles, sequins, or beads; silk, linen, cashmere, specialty fabrics, and high-value or designer items are priced higher. Prices are subject to change without notice.

Service Limitations

While we take great care with all items, Country Club Cleaners is not liable for:

• Damage to items with pre-existing wear, defects, or fragile embellishments
• Color loss or shrinkage due to the nature of the fabric or dye
• Items left unclaimed for more than 90 days
• Loss or damage resulting from circumstances beyond our reasonable control

We recommend customers disclose any stains, damage, or special care instructions when dropping off or scheduling a pickup for their items.

Unclaimed Items

Items not claimed within 90 days from the date of service completion become the property of Country Club Cleaners and may be donated or disposed of at our discretion.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Country Club Cleaners or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to interfere with the proper functioning of our website
• Upload or transmit any harmful or malicious code
• Collect information about other users without their consent

Third-Party Links

Our website may contain links to third-party websites, including our scheduling and customer login portal. These links are provided for your convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.

Limitation of Liability

To the fullest extent permitted by law, Country Club Cleaners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Country Club Cleaners, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Modifications to Terms

Country Club Cleaners reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be brought in the appropriate courts located in Contra Costa County, California.

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Country Club Cleaners regarding your use of our website and services.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Date last updated: June 29, 2026